After delivery, it is understood that the goods delivered have been examined by the customers at the time of delivery in good order and conditions. Clients must notify MMKglo if the delivered products are not according to their requirements and specification or are defective within 3 working days after receiving the order. A charge back is not an option; however, a free reprint of the order is provided by the MMKglo depending on terms and conditions. Full order must be shipped back within 7 working days by the client at their own cost along with proper documents or product’s defects and digital photographs so that the order can be reprinted correctly. Should the error proven is not caused by MMKglo but clients still want a refund, they will have to send back the printed job to MMKglo. A chargeback will be provided after deducting the product’s setup and shipping cost by MMKglo.